Information & Terms of Use

Children's party and entertainment in Wakefield and Leeds

1.1. Validity

These Terms and Conditions govern your use and access of our website www.fantasykidsclubs.co.uk. By using our website you agree to be bound by these Terms and Conditions. Fantasy Kids Clubs Limited, trading as www.fantasykidsclubs.co.uk, reserve the right to amend these terms and conditions from time to time.

1.2. About Us

Sister company to Make A Wish Entertainment Limited, Fantasy Kids Clubs is a limited company registered in England and Wales under Company No. 7447529.

1.3. Pricing & Availability

All prices displayed on this web site are inclusive of VAT at 20%. Prices and availability are subject to change without notice. All clubs, camps and workshops shown on the website are subject to availability.

1.4. Ordering, Payment Options and Contract

Simply browse the clubs, camps and workshops available and select the event you would like to book a place(s) on. Once you have entered contact details, complete the payment online. We accept all major credit cards and debit cards. (Please call us on 0113 322 7988 if you would like to pay over the telephone or via cheque). You will receive an email confirming receipt and acceptance of your booking. Please contact us if you do not receive your confirmation email within 1 working day.

1.5. Security

No credit card details are taken or stored on this website. When you make a payment you are redirected to the secure servers of Sagepay, one of the biggest payment providers in the UK. More information is available here: http://www.sagepay.com/secure_shopping

1.6. Privacy Policy

Any personal details and information you provide us so that we can satisfy your booking and future bookings as efficiently as possible is treated as strictly private. We do not pass on or sell any information to 3rd parties. Make A Wish Entertainment is registered as required by the Data Protection Act 1998. All data processed through the Make A Wish Entertainment and Fantasy Kids Clubs websites is handled solely by Make A Wish Entertainment employees and is kept private and confidential.

1.7. Employees & Safety

All employees of Make A Wish Entertainment are trained to the highest standards and have many years experience in working with children. All our entertainers have up to date clearance from the Criminal Records Bureau and are cleared to work with children. Our energetic children's entertainers/teachers will always provide a safe, caring environment for your little one. Make A Wish Entertainment is also registered on the voluntary OFSTED register and we have a paediatric first aider at every holiday camp, club, or workshop run through Fantasy Kids Clubs. The safety and safeguarding of children is of utmost importance to us and we have in-house Safeguarding Policies, Procedures and Child protection officers to ensure legal requirements are met and we can continue to support the caring environment provided at our workshops.

1.8. Mailing List

We may send out newsletters from time to time or notification of special offers. You can unsubscribe from these mailings at any time by logging in to your account or emailing us at info@fantasykidsclubs.co.uk from the email address you would like to unsubscribe.

1.9. Linked Services

We may have provided links to other websites that we feel may be of interest to you. However, all the services and products provided by these websites are the responsibility of the companies which operate these websites.

1.10. Copyright

None of this website may be stored or reproduced in any form whatsoever without the prior written consent of Fantasy Kids Clubs Limited.

1.11. Governing law

These terms & conditions, information and any contract arising between you and Make A Wish Entertainment Limited trading as Make A Wish Entertainment, Make A Wish Parties, Fantasy Kids Clubs, Wishes for Schools, or Kids4Camera are governed by English Law.

1.12. Complaints

Should you have any reason to complain about a Fantasy Kids Club/Camp/Workshop or the service you have received, then please put your complaints in writing to: The Director, Fantasy Kids Clubs, Make a Wish Entertainment, Unit 9 Beech Ave Business Park, Harrogate HG2 8DS. We endeavour to respond to your complaint within 14 working days.